AI FOR BEGINNERS
An introduction to generative AI
We introduce generative AI through guided exercises, starting with writing a useful prompt and checking the response. No technical prerequisites are required.
- No coding and no maths, no technical background required
- Hands-on exercises throughout, so concepts stick
- A mapped path into deeper, role-based training
Five ideas, and the whole conversation opens up.
You do not need theory. You need the handful of ideas that make everything else make sense.
This is the on-ramp to the full AI Upskilling and Training path. When you are ready to apply these skills to your job, most people move into AI and GenAI Training, or into the Enterprise AI Literacy Program for organisation-wide understanding.
Large language model (LLM)
A system trained on huge amounts of text that predicts what words come next. That simple idea is what lets it write, summarise, and answer.
Prompt
What you ask or tell it. Better prompts get better answers. The main skill you will build.
Tokens
The small chunks of text a model reads and writes in. Why there are length limits and why usage has a cost.
Hallucination
When the model states something false with total confidence. Why you always check important facts.
Grounding and RAG
Giving the model your own documents to work from, at a high level. Answers based on real information, not just memory.
You are ready to begin
Five ideas, and suddenly the whole conversation makes sense. No prior knowledge required.
You learn by doing, on friendly examples,at a beginner's pace.
A clear path, one step building on the last.
Every step includes a short, guided exercise. You learn by doing, on everyday examples, at a beginner's pace.
What generative AI is
The big picture, in plain terms, and where it is genuinely useful.
Talking to AI
Your first prompts, and how small changes get much better results.
Where it goes wrong
Hallucination, bias, and confident mistakes, and the simple habit of verifying.
Using it on real tasks
Drafting, summarising, brainstorming, and organising, with hands-on exercises.
Using it responsibly
What is safe to share, privacy basics, and when a person should stay in charge.
Where to go next
A map to deeper tracks so you know your options.
Hands-on, in plain language, at a safe pace.
- Hands-on, not lectured: short exercises throughout, so concepts stick because you tried them.
- Plain language: everything explained without assuming a technical background.
- Real, gentle examples: everyday tasks, an email, a summary, a plan, not abstract theory.
- A safe pace: no prior knowledge required, and no one left behind.
Build confidence through practical tasks.
Choose suitable work. Participants identify a task suited to AI and explain where it still needs human judgement.
Check an answer. Practise checking generated output against a reliable source before using it.
Use approved tools. Apply the organisation's rules for sensitive information, tool access and escalation.
From nodding along to actually using it.
Challenge:: A [global enterprise client] had staff hearing AI terms daily but unsure what any of it meant or how to use it safely.
Result:: A beginner cohort finished able to prompt, verify, and apply generative AI on everyday work, with a clear next step mapped. (Softobiz to verify.)
One path, from first steps to production skills.
AI Upskilling and Training
The full path this on-ramp begins, from awareness to advanced practice.
AI and GenAI Training
Apply generative AI to your own role, once the basics are in place.
Enterprise AI Literacy Program
A shared, responsible understanding across every tier of the business.
Building LLM Applications
The technical track for people who want to build with LLMs.
Advanced LLMs
Practitioner depth on fine-tuning, retrieval, agents, and evaluation.
Enterprise AI Services
The full Artificial Intelligence practice this training belongs to.
What beginners ask us first.
None at all. There is no coding and no maths. If you can use a web browser and send an email, you are ready.
It is a short programme, six guided sessions, designed to fit around a normal workload rather than demand weeks of study.
They are close but different. The Enterprise AI Literacy Program gives whole organisations a shared, responsible understanding across every tier. AI for beginners is a hands-on personal starting point for individuals new to generative AI who want to practise, not just understand.
You will try it throughout. Every step has a guided exercise, so you leave having practised the basics yourself.
That is exactly what the responsible-use step covers: what is fine to share, what is not, and how to keep sensitive information protected.
Let's get your people confident with the basics, hands-on and jargon-free.
A short programme that fits around a normal workload, with a guided exercise at every step.