Softobiz
STORY · Retail and Industrial

ERP modernisation for distribution

We supported Blackwoods’ move to Microsoft Dynamics 365 through a phased migration of product data and business processes.

CLIENTBlackwoods
REGIONAustralia
400K+SKUs covered by near real-time reporting
Phasedrollout planned around supply-chain continuity
THE CLIENT

Who we built this for.

Blackwoods, a major MRO, industrial-equipment, and safety-products supplier operating nationwide distribution for thousands of businesses, replaced its entire legacy backbone with Microsoft Dynamics 365.

The mandate: migrate decades of operational data and reengineer procurement, inventory, order, logistics, financial, and customer processes across a 400,000+ SKU catalog, without interrupting service.

THE CHALLENGE

What stood in the way.

CHALLENGE 01

Decades of data

Operational history had to move intact, not archived and forgotten.

CHALLENGE 02

Every process at once

Procurement, inventory, orders, logistics, finance, and customer management all changed together.

CHALLENGE 03

No downtime allowed

Thousands of businesses depended on uninterrupted service through the entire migration.

WHAT WE BUILT

The solution, piece by piece.

01

Strategic migration planning

Deep systems analysis and migration plans built around business continuity.

02

Process reengineering

Workflows redesigned on Dynamics 365 while preserving critical business logic and compliance.

03

A multi-phase rollout

Staged deployment across business units, with testing at every step.

04

Near real-time reporting

Live visibility across 400,000+ SKUs: stock, orders, and performance on Azure, .NET, SQL Server, and Power BI.

THE OUTCOMES

What changed for the client.

400K+

SKUs migrated

The full catalog now runs on Dynamics 365.

Zero

Service interruption

Customers never felt the engine change.

Processes modernised

Procurement, inventory, logistics, finance, and customer management reengineered in one program.

Reporting in near real time

Delayed batch reporting replaced by live visibility.

TRANSFORMATION WITHOUT DOWNTIME

The riskiest migrations reward the most disciplined phasing.

Talk to the team that moves enterprise backbones without stopping the business.